Supervisor, Accounts Receivable & General Revenue

Date de publication: 6 jan 2021
Date limite: 28 jan 2021
Supervisor, Accounts Receivable & General Revenue
Permanent, full-time position
A Chartered Professional Accountant whose knowledge of accounts receivable (A/R) processing and management covers the full billing and collections cycle, you welcome this opportunity to lead within the Region of Waterloo.
As Supervisor of Accounts Receivable & General Revenue, you’ll supervise corporate accounts receivable (A/R) functions, including developing related policies and procedures, and maintaining the A/R and water billing systems. Your analytical problem-solving skills and familiarity with corporate policies and procedures will also enable you to assist in the provision of treasury services (e.g., banking, point-of-sale terminal services) to Regional departments.
To assume the role of Supervisor, Accounts Receivable & General Revenue, you will have the following profile:
  • Knowledge of the processing and management of accounts receivable (A/R), including the full cycle of billing and collections, customer service, and utilities invoicing; a management control system; and planning and accounting principles, normally acquired through a bachelor’s degree in Business, Economics, Mathematics, Commerce, or equivalent, and directly related experience using an A/R system and in the application of principles and techniques relating to cost/benefit analysis, present values, statistical analysis, and forecasting.
  • A professional accounting designation (CPA).
  • Knowledge of, and ability to comply with, corporate policies and procedures, generally accepted accounting principles, and related legislation/regulations (e.g., Public Sector Accounting Board, municipal, income tax, banking, regional solicitor appointment, purchasing, financial management, by-laws), and collective agreements.
  • Analytical, problem-solving and continuous improvement skills to plan and develop objectives; conduct analyses; provide input into new guidelines and procedures for financial issues without precedent; make recommendations and decisions for financial, A/R and billing systems issues, processes and procedures; use own initiative to resolve problems and achieve objectives; and resolve unusual or complex issues without precedent in consultation with senior management.
  • Leadership, human relations, and communication skills to supervise, train, develop, motivate and support staff; advise, supervise, and train staff and Regional users in specific A/R or other work methods/procedures; assist clients in adapting to legislation and regulations; conduct presentations and training on financial systems; resolve customer escalations; and present issues and information to management, committees and project teams, as required.
  • Computer skills using software such as Microsoft Office, financial systems (e.g., Oracle General Ledger/A/R), water software billing systems, Internet, and a document management system.
  • Ability to develop financial models.
  • Ability to read and interpret credit reports, technical proposals, banking agreements, policies, by-laws, legislation, legal contracts, financial information, correspondence, and relevant Council and Committee reports.
  • Ability to research and write policies, procedures, and correspondence to Regional staff, customers and agencies; prepare and write reports for committees and management; and write payment agreements for delinquent customers.
  • Ability to travel within and outside Waterloo Region.
  • Ability to support and demonstrate the Region’s values.
NOTE: Must provide an acceptable Police Information Check (Level 2) for bondability.
Serving, engaging and inspiring current and future generations
Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 560,000+, while creating a healthy, collaborative environment of learning, respect and innovation. This is a place where employees are valued and recognized for their talents and contributions to our success.
In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.
Please visit our website, at, for a detailed description of this position as Supervisor, Accounts Receivable & General Revenue (competition number 2020-2293), and to apply online before 11:59 p.m., Wednesday, January 27, 2021.
We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.