Coordinator, Maintenance & Projects (Infrastructure) - Extended

Date de publication: 3 sep 2019
Date limite: 7 sep 2019
Coordinator, Maintenance & Projects
As a working Supervisor and within established policies, procedures and guidelines to; supervise, direct, oversee, organize, schedule and coordinate the assignment of engineering departmental staff members and/or contractors for the effective and efficient completion of day-to-day infrastructure and facility maintenance, operational, and project coordination activities on NPC civil/linear assets and buildings. To provide technical and operational support to the Manager, Infrastructure Operations, as assigned or required, to ensure the lifecycle of infrastructure assets are optimized, projects achieve desired outcomes and operations are adequately supported. To liaise with contractors, NPC vendors of record, internal and external departmental staff, supervisors, manager and/or directors to coordinate work. Working in a cross-functional and collaborative environment the Coordinator, Maintenance & Projects (Infrastructure) will be responsible for providing operational, technical, analytical and monitoring support to the Manager and other supervisory staff for the NPC’s operations’ and projects’ teams. To respond to inquiries and complaints and perform other related duties as assigned.
Niagara Parks offers a salary of $73,851 to $88,209 per annum as well as a comprehensive benefit and pension plan.
A successful Police Information Check is required for the selected candidate.
Applications for this position will be accepted until September 6, 2019.


Niagara Parks is one of the largest employers in the Niagara Region, with over 1,700 full time and seasonal employees. Our team is comprised of energetic and friendly staff who provide guests from around the world with exceptional quality service. Niagara Parks is committed to attracting and retaining a highly professional, motivated, engaged and inclusive workforce within a culture of teamwork, mutual respect and trust. This is achieved by aligning the right people with the right skills in the right places to promote continuous improvement and excellence. Our corporate vision is to be an innovative example of sustainability as the environmental and cultural stewards of the Niagara River Corridor; a welcoming, accessible and inspiring place offering world class natural, historical and authentic experiences; a source of national pride and identity; and one of the most spectacular parks in the world.
  • Completion of a post-secondary degree/diploma in Civil Engineering, Construction Engineering, Building Science or Architectural program.
  • Accreditation through OACETT as C. Tech or CET is required.
  • A valid “D” Driver’s license with “Z” endorsement is an asset.
  • Project Management Professional (PMP) designation is an asset.
  • Previous experience with leadership and project management, including the ability to work with diverse teams.
  • Possesses experience with quantity surveying. Working knowledge of Microsoft Office applications.
  • Ability to use AutoCAD and GIS systems.
  • Five (5) years of related experience in a management capacity (or approved equivalent) coupled with two (2) years on the job.
  • Previous supervisory, leadership and project coordination experience including planning, coordinating, organizing and delegating work of internal staff and external contractors.
  • Must demonstrate guidance and have a sound knowledge of practices related to civil/linear infrastructure and facility maintenance and construction.
  • Related experience in project coordination, planning, staffing, budgeting, preparing reports and maintaining records.
  • Excellent administrative, analytical, coordination, organizational, multi-tasking, work prioritization and problem-solving skills to resolve issues effectively. 
  • Strong interpersonal/communication and team building skills.
  • Ability to deal with staff/visitors/public with tact, diplomacy and courtesy.
  • Must have thorough knowledge of all acts/legislation governing public sector operations.
  • Possesses strong management and supervisory skills within a unionized environment.
  • Thorough knowledge and understanding of Health and Safety standards under the OH&S Act.
  • Must ensure a high level of confidentiality, integrity and professionalism, along with supervisor/client group service skills.
  • Knowledge of transformational leadership best practices and principles of employee empowerment change management and continuous improvement.
  • Coordinates the implementation and monitoring of programs and procedures to ensure that the department is meeting all regulatory requirements as required by federal, provincial or local regulatory agencies.
  • Prepares, reviews and administers project specifications, contracts and tender documents under the direction of the Senior Manager/Manager. Attends site meetings, prepares reports, evaluates bids and recommend awards for assigned projects
  • Conducts site inspections and reports for civil linear capital and facility works and/or operational projects, monitors design and construction progress, safety and other NPC interests for contract compliance.
  • Assist in preparation of necessary reports for management and senior management
  • Prepares and administers service contracts based on best practices, maintenance tenders, equipment specifications/tenders and coordinates the purchase of required supplies, equipment and services
  • Reports and follows up on all incidents, accidents, property damage and theft, ensuring work practices conform to relevant policies, procedures and legislation.
  • Work proactively on corporate risk management initiatives recommending and drafting related operational policies and procedures.
  • Provide training support for staff for maintenance and construction activities, OHSA requirements and NPC policy and procedures.
  • Assist with the development, implementation and monitoring of work plans and schedules and procedures to ensure the proper operation, maintenance, repair and construction of capital civil infrastructure assets.
  • Assists the Senior Manager with the development, coordination and implementation of short-term and long-term maintenance strategies and business plans/asset management plans for capital civil infrastructure.
  • Co-ordinate and track business performance measures to support program and system planning and identify business improvements.
  • Respond to inquiries from, and/or liaises with, residents, the general public, community and special interest groups, other governments/agencies, internal departments as required.
  • Demonstrate commitment to personal and professional development by remaining current with new legislation, regulations, organizational theory and practices relating to the functions of the department in order that professional competence is maintained.
  • Assists the Manager in managing the divisions’ human resources towards Departmental and Corporate objectives. Foster an environment of accountability, innovation/continuous improvement and empowerment anchored by the NPC’s commitment to Public Service Excellence.
  • Supervises the Infrastructure operations and facility maintenance work crews to ensure all civil infrastructure/ linear assets and facility maintenance and repair activities are undertaken in a safe, timely, efficient and effective manner, as required.
  • Prepares recommendations (cost/benefit) to purchase new equipment or tools versus costs associated with maintenance and repair to existing vehicles and equipment.
  • Provides input and recommendations with respect to NPC civil infrastructure, linear assets and facility assets
  • Reads and interprets blueprints / layouts for job sites and explains work to be conducted.
  • Liaise with consultants, contractors and the Managers/Coordinators/Supervisors/Lead Hands on the status and requirements of various projects to ensure NPC standards are met.
  • Responds to, investigates and follows up inquiries/requests for service/complaints from the general public, parkway and service road residents, emergency services, other departments, and senior management.
  • Actively participates in a team-based environment with a focus on continuous improvement and quality customer/visitor service.
  • Responsibilities of this position will frequently require additional duties/hours beyond normal working hours, particularly during emergencies. Ability to respond to after hour emergencies on a 24/7 basis as required for significant weather conditions/events, winter operations, NPC event support and requests from emergency service response to assist operations.
Project Coordination
  • Prepares, reviews and administers project specifications, contracts and tender documents for all civil infrastructure and linear asset renewal projects under the direction of the Senior Manager.
  • Act as the project coordinator for major and minor civil infrastructure and building facility capital construction projects from procurement, through design, to project completion for all departments within Niagara Parks.
  • Assist in the procurement for major projects: procurement document development, bidder information sessions, response to bidder questions, proponent evaluations, negotiations with preferred proponents as well as the coordination with consultants for major procurement.
  • In conjunction with NPC staff, coordinating contractors and providing supervision on civil infrastructure and linear asset renewal projects about maintenance and repair activities.
  • Conducts pre-construction meetings. Attends construction site meetings. Reviews, verifies and/or inspects the progress of construction work to ensure compliance with NPC standards/policies and procedures.
  • Reviews contractor, consultant and supplier invoices for accuracy and participates in negotiations with the contractor/subcontractor regarding extra/credits/change orders to contracts and claims.
  • Works in close consultation with maintenance and project management(s) team to assist and ensure successful, timely and cost-effective project outcomes.
  • Ensures the project outcomes satisfies the required needs through stakeholder consultations, identifying relevant quality standards, and ensuring a system of quality control and monitoring is established and utilized.
  • Liaises and co-ordinates with NPC Health, Safety and Environment office to ensure contractors are aware of and adhere to the NPC’s policies and procedures and adherence to legislated safety requirements
  • Visit work sites to monitor, evaluate, troubleshoot and assess efficiency.
  • Review drawings and specifications for various projects and provide technical comments as directed. Completes/coordinates monthly payment certificates and reports for capital projects for acceptance by the Manager, Contractor and Subcontractors.
  • Use a network of professional contacts to identify opportunities, gather market intelligence and seek input to problems and to analyze new and emerging technologies; keep management apprised of opportunities and advances in technology that could provide economic or environmental benefit to NPC and participate in special projects.
  • Participate as a member of the Engineering, Parking & Transportation Department team, providing input on departmental planning and strategic initiatives; lead and/or participate on project teams, as assigned.
  • Undertakes special projects and performs other duties as assigned, in accordance with departmental or divisional/corporate objectives.
Other Related Duties
  • Attends regular NPC departmental and interdepartmental meeting.
  • May be requested to fill in, cover off or provide backup/relief supervision for other departmental supervisors as assigned or scheduled.
  • May be required to represent management on the of the joint health and safety committee
  • Performs other duties as assigned.


The personal information in your candidate profile is collected under the authority of the Niagara Parks Act, R.S.O. 1990, C.N.3, s.4(l) and in accordance with the Freedom of Information and Protection of Privacy Act. It will be used to assess your qualifications for the job postings to which you apply. If successful, your information will also be used for the creation of your employee profile under the authority of the Employment Standards Act, 2000, c.41, s.15(1). We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Niagara Parks will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability – related accommodations, please inform the Human Resources (HR) staff. We thank all applicants for their interest, however only those selected for an interview will be contacted. If you require additional information regarding the collection and use of the personal information in your candidate profile, or would like to request an alternate format, please contact Niagara Parks at 905.295.4377 or by e-mail at